FAQs

Frequently Asked Questions

1. When will my order ship?

All orders are processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking details.

2. How long does shipping take?

We offer free standard shipping on all orders. Delivery typically takes 5–8 business days after processing.

3. How can I track my order?

You can email us at varnishcry@gmail.com with your order number and email address, and we will provide your tracking information within 24 hours.

4. What is your return policy?

We accept returns within 30 days of delivery. Return shipping is free, and there are no restocking fees. Items must be unused and in original condition.

5. Are any items final sale?

No, we do not offer any final sale items. All products are eligible for return under our policy.

6. How do I start a return?

Simply email us at varnishcry@gmail.com with your order number and reason for return. We'll provide a prepaid return label and instructions.

7. Do you ship internationally?

Currently, we only ship within the United States.

8. How can I contact customer service?

You can reach us by email at varnishcry@gmail.com or by phone at +1 487 778 5014. We’re available Monday to Friday, 9 AM – 5 PM (EST).